Principal Architect, Systems at T-Mobile INC USA, United States
Summary:
👩🎓Education:
Bachelor’s in Computer Science
Noida Institute of Engineering and Technologies, Greater Noida, UP, India
🏢 Professional Experience:
T-Mobile USA
Principal Architect, Digital | Nov 2017 – Present
- Led cross-domain initiatives to implement digital standards, ensuring alignment with IT strategy and policies.
- Spearheaded AI-powered chatbots, reducing call center volumes by 30% and increasing online sales conversions by 40%.
- Managed the implementation of microservices architecture, payment solutions, and robust cybersecurity measures for e-commerce platforms.
Ciber Inc. & Ciber Global LLC
Principal Consultant | Feb 2016 – Nov 2017
- Architected microservices and managed end-to-end implementations of T-Mobile’s customer-facing websites.
- Integrated secure payment solutions, focusing on compliance with PCI DSS and data protection regulations.
HCL Technologies Ltd.
Sr. Developer (Tech Lead) | Jun 2011 – Feb 2016
- Led teams in the development of SOA-based applications, focusing on high-throughput, highly available transaction systems.
- Designed enterprise-level data architectures, mentored teams, and collaborated with cross-functional global teams.
BirlaSoft India Ltd.
Software Developer | Feb 2008 – Jun 2011
- Designed and developed mobile and web applications for major clients, including Monster Worldwide and GE Commercial Finance.
Awards & Recognitions:
- Peak Award (2017-2024) – T-Mobile USA: Recognizing exceptional performance and leadership in digital architecture and cross-domain initiatives.
- O2 Award (2011-2015) – HCL Technologies Ltd.: Recognizing outstanding performance in project delivery and innovation.
Research Interests:
- AI/ML in e-commerce and customer experience optimization
- Cybersecurity integration in AI solutions
- Microservices and cloud architecture for large-scale enterprise systems